Guidelines to online use

Thank you for visiting asparasilk.com.

Please read our Terms and Conditions carefully before using our website. By using the site, you accept these Terms and Conditions and our Privacy Policy. If you do not agree to these Terms and Conditions for any reason, please do not use this website.

Privacy Policy

We treat all your Personal Information as confidential. We keep it on a secure server and fully comply with all applicable UK Data Protection and consumer legislation.

When you shop on asparasilk.com we will ask you to input personal information.
You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

We use your information only for the following purposes:
• Processing your orders
• For statistical or survey purposes to improve this website and its services to you
• To administer this website
• If you consent, to notify you of products or special offers that may be of interest to you

Password/Account Security

The personal information relating to your name, e-mail address, billing address, delivery address, telephone number(s), product selections, credit card or other payment information ("Personal Information") which you are required to provide when you register as a customer must be true, accurate, current and complete in all respects; and you will notify us immediately of any changes to your Personal Information by contacting our Customer Service Department by e-mail to enquiries@asparasilk.com.

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. Aspara Silk shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Please note that we will never ask for a customer to confirm any account or credit card details via email. If you receive an email claiming to be from asparasilk.com asking you to submit account or credit card details please do not respond.

When you create a shopping account while ordering online you will be given the option to receive information from Aspara Silk by post, e-mail or telephone, about products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, ensure that you tick or un-tick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word "unsubscribe" in the subject line, or by e-mailing us at offers@asparasilk.com.